Why rice never worked

How we work

Tell people what they are choosing

The useful thing a repair shop can offer is not speed, it is honesty about trade-offs. An aftermarket screen is cheaper and perfectly reasonable for most people — but on some devices a replacement disables features tied to the original factory part, and the customer should hear that before fitting, not discover it that evening.

Liquid damage deserves the same candour. A clean can bring a device back, and the same device can die weeks later because corrosion continued quietly where nobody could reach. A shop that guarantees a water-damage repair is either inexperienced or hoping you forget.

And with data, the honest advice costs us work: stop using the machine now. Every hour a failing drive runs reduces what can be recovered, so the most valuable thing we can say is often to switch it off and bring it in rather than trying one more restart.