Our services, in detail

Four device repair services, all diagnosed free before anything is quoted.

Program 01 · Parts type stated

Screens & charging ports

Aftermarket screens cost less and are genuinely fine for many people, but you should know what you are choosing. On some devices a replacement screen reduces or disables features tied to the original factory part, and we tell you that before fitting rather than after you notice.

  • Same day usually
  • Phones and tablets
  • Quoted after diagnosis
  • Back up first

Start this program

Stage 1 · Diagnosis

Free, and sometimes it is not the screen.

Stage 2 · Part options

Original or aftermarket, with the trade-offs.

Stage 3 · Quote

Before anything is opened up.

Stage 4 · Test

Touch, camera, sensors, with you.

Stage 1 · Test

Health, cycles and actual drain.

Stage 2 · Honest cause

Battery, or something else.

Stage 3 · Replace

With the part type stated.

Stage 4 · Verify

Charge and discharge checked.

Program 02 · When it is actually the battery

Battery replacement

A phone dying at thirty per cent is usually a battery, but not always — a background fault can drain one just as fast. We test before replacing, and if the battery has swollen we will tell you to stop using the device immediately, because that is a genuine hazard.

  • Same day usually
  • Phones, tablets, laptops
  • Quoted after testing
  • Back up first

Start this program

Program 03 · No promises, ever

Liquid damage

Liquid damage is corrosion, and corrosion keeps going. A clean can rescue a device, and the same device can fail two months later for the same reason. Anyone promising a guaranteed fix on water damage is not being straight with you. Rice does nothing — bring it in powered off.

  • 1 to 3 days
  • Any device
  • Assessment fee quoted
  • Powered off, not charged

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Stage 1 · Do not charge it

Powering it up spreads the damage.

Stage 2 · Open and clean

Corrosion removed where possible.

Stage 3 · Assess

What works, what does not.

Stage 4 · Honest odds

Including that it may fail later.

Stage 1 · Stop using it

Every hour running risks the data.

Stage 2 · Diagnose

Logical fault or physical failure.

Stage 3 · Honest answer

Including when a lab is needed.

Stage 4 · Attempt

With no outcome promised.

Program 04 · Attempted, not guaranteed

Computers & data recovery

Data recovery is an attempt, never a promise. A drive with mechanical failure may need a specialist lab, and we will tell you when it is beyond us rather than making it worse by trying. If the data matters, stop using the machine now — continuing to run it often destroys what is still recoverable.

  • 1 to 5 days
  • Laptops and desktops
  • Quoted after diagnosis
  • Stop using the device

Start this program

Something broken?

Free diagnosis, and an honest answer about whether it is worth fixing.